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Frequently Asked Questions

Why should Avita be my pharmacy?

At Avita, we respect you as an individual and treat you like family. We believe you should have the care you need, delivered with the compassion you deserve. We understand how to address the needs of communities with a unique set of challenges and advocate for anyone disproportionately affected by complex health conditions. We provide a wealth of services and individually focused care to help you unlock the full potential of health.

How do I become an Avita patient?

To become a patient, please call your local Avita pharmacy or request a prescription transfer.

How do I refill my medications?

You can refill your prescription at your local Avita Pharmacy.

What are my options for receiving my medications?

You have two options. You may pick your medications up from any one of our pharmacies. Or we can deliver your medication to the address of your choice in discreet, temperature-sensitive packaging.

What happens if I have a reaction to a medication?

Please call 911 if you have a serious drug reaction and need emergency medical assistance. If your reaction is not an emergency, please call your local Avita Pharmacy and speak to one of our specially trained pharmacists.

What is your holiday schedule?

Visit our Facebook page where we will announce any special closures. If you have a question about your prescription, call your local Avita Pharmacy.

Can I get my medications if I am traveling?

Avita can deliver your medications to your destination if you notify us 3 business days in advance. To arrange a delivery, contact your local Avita Pharmacy.

How do I dispose of unused, unwanted, or expired medication?

Properly dispose any medication you no longer need to avoid harm to others. The FDA has provided disposal options and instructions for you to consider when throwing out expired, unwanted, or unused medicines. Visit the FDA site to learn more.

What if there is a natural disaster and I cannot get to the pharmacy for my medications?

Avita will be happy to deliver your medication wherever you are. Please contact your local Avita Pharmacy to let us know where to deliver your medication in discreet, temperature-sensitive packaging.