The collaborative nature of healthcare requires that patients or their families be involved in and/or knowledgeable of all aspects of the patient’s care. The effectiveness of patient care and patient satisfaction with the course of drug therapy is depend, in part, on patients fulfilling certain responsibilities, including providing complete and accurate information about medications as well as a history of drug and food allergies. To participate effectively in decision making, patients must be encouraged to take responsibility for requesting information or clarification about the drugs they are taking when they do not fully understand information and instructions.
IF YOU HAVE QUESTIONS, CONCERNS OR ISSUES THAT REQUIRE ASSISTANCE, PLEASE CALL US AT 1.888.792.8482 DURING BUSINESS HOURS OR AVITA’S AFTER-HOURS NUMBER 1.888.284.8279. GRIEVANCES AND COMPLAINTS ARE FORWARDED TO MANAGEMENT, AND YOU WILL RECEIVE A RESPONSE WITHIN FIVE (5) BUSINESS DAYS.