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What the Military Taught an Avita Veteran About Compassionate Care

AvitaCare Atlanta’s Shaun Lunn’s military service made a lasting impact on his desire to compassionately care for underserved patients. Here’s why.
Avita team member and veteran Shaun Lunn

AvitaCare Atlanta Laboratory Director Shaun Lunn never planned on a long-term career in the military. However, the experience he gained during his military service placed an indelible mark on his future career and desire to compassionately care for others.

Some backstory: In 2007, Shaun was looking to make a life change. After graduating from high school and enrolling in a couple of semesters of community college, “I thought, I need to do something different,” he says. With a family history of military service, he considered enrolling in different branches. Then he learned about the Army Reserves’ accelerated medical laboratory science program. “It seemed like a very interesting option at the time,” Shaun says. “I may have been watching way too much ‘House’ (the hit TV show that follows a maverick doctor whose talent is diagnosing rare illnesses). But the scientific and technical engineering challenges of the program really attracted me.”

Shaun signed up, and after eight months in Advanced Individual Training (AIT) and another eight months of clinical training, he earned his associate degree. Soon after, he was mobilized to active duty at Fort Gordon in Georgia, where he would begin three years of service with Kendrick Memorial Blood Center.

[The Army Reserve's accelerated medical laboratory science program] seemed like a very interesting option at the time. I may have been watching way too much "House," but the scientific and technical engineering challenges of the program attracted me.”

Driven by a clear mission and visible impact

Traveling across the country running blood drives, Shaun’s team could draw up to 1,700 units of blood in a four-day donation period. “At the time we were still fighting in Iraq and Afghanistan,” he says. “We’d process the blood, and within four or five days the units would be in Afghanistan or Iraq for transfusion.

“We had a really clear mission and benefactor from our efforts,” Shaun continues. “There were people downrange who were getting shot and needed blood transfusions. I met a first sergeant who had lost his leg below the knee in service, and he received about 120 units of blood. For context, there are about 10 units in the entire human body.”

When he left the service with the rank of Sergeant (E-5) in 2014, Shaun knew he wanted to continue a career in laboratory sciences in the Atlanta area. After gaining experience at Georgia Cancer Specialists, WellStar, and Piedmont Hospital, he joined AbsoluteCare Atlanta (now AvitaCare Atlanta) in 2022. He currently runs the medical center’s lab operations.

[In the military] we had a really clear mission and benefactor from our efforts. There were people downrange who were getting shot and needed blood transfusions.

“AvitaCare Atlanta is helping people who really need it.”

Being a member of the AvitaCare Atlanta team is similar in some ways to his military service, Shaun says. “What we were doing in the military had a real impact on people at the end of the line, and I’ve carried that with me, knowing that what we’re doing at AvitaCare Atlanta is helping people who really need it,” he says.

The military also introduced him to a diverse community with a large variety of cultural norms, he says. “That helped me develop compassion for people,” Shaun explains. “It gave me the ability to understand that not everyone needs to be the same, but everyone deserves the right to equitable care.”

Shaun has made a powerful impression on both the lab’s efficiency and its ability to provide AvitaCare Atlanta patients with comprehensive and compassionate care. After redesigning the lab’s workflow and integrating new analyzers, Shaun reports that the lab offers exponentially faster test results, including HIV viral loads and STD testing. While turnaround time was about seven days, patients’ charts are now updated in under four hours.

“Laboratory medicine is a vital, yet often overlooked, part of providing excellent medical care,” Shaun says. “Providers cannot treat patients until they have lab results—and often spend days waiting. We have an opportunity to improve the patient experience by delivering accurate results as quickly as possible, which allows our patient care teams to act far sooner than most clinics.”

Laboratory medicine is a vital, yet often overlooked, part of providing excellent medical care. We have an opportunity to improve the patient experience by delivering accurate results as quickly as possible.

Patients and partners: We want to hear about your experiences with the Avita team. Drop us a line at [email protected].

Interested in joining Avita’s team of collaborative and compassionate care professionals? We’re hiring! Click here for current opportunities.

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Kelley Wyant

Sr. Communications Manager, Content Strategy

With more than 15 years of experience in the fields of content marketing, corporate communications, brand management, and special events, Kelley believes that actionable content that addresses reader challenges will engage audiences every time. She keeps an eye on both the tactical and strategic sides of content marketing, and has crafted everything from copy to editorial plans for organizations in the health care, fintech, SaaS, non-profit, and consumer events arenas. Kelley received her journalism degree from the Medill School of Journalism at Northwestern University.

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